Job aids

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A job aid is a tool to help you carry out your everyday responsibilities. They come in many types, including quick reference tools, checklists, decision trees and worksheets.

This page will be archived. Visit the School's new integrated learning catalogue for the official list of learning products.

Title	Type
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Delivering a Briefing: Tips for when Things Do not Go as Planned This job aid provides five tips on how to tackle briefings that do not go as planned.	Checklist
Delivering a Briefing: Creating an Outline This job aid explains how to develop an outline for a clear, concise and well-structured briefing tailored to an intended audience.	Checklist
Strategies for Preparing and Delivering Briefings This job aid provides guidance and best practices for effectively briefing decision-makers such as deputy ministers, ministers and political staff.	Checklist
Principles for the Use of Disaggregated Data This job aid serves as an introduction to disaggregated data, its sources and its applications, including dos and don'ts.	Checklist
User Guide to Me This job aid serves to capture personal insights about your preferred working conditions, hours of work, communication styles, professional needs and more.	Checklist
Thrive Series: Team Toolkit This job aid serves as a curated selection of learning tools related to the Thrive Series that support team culture, meetings, mindsets, purpose and relationships.	Checklist
Government of Canada Data Competency Framework This job aid presents a common framework for understanding the foundational, intermediate, and advanced data competencies applicable across the federal government.	Checklist
The Hybrid Work Model: Best Practices for Conducting Hybrid Meetings This job aid provides best practices for conducting hybrid meetings in a hybrid work environment, including tips to consider before, during and after the meeting.	Checklist
The Hybrid Work Model: Preparing to Work at a Government of Canada Office This job aid provides a checklist of best practices for preparing to start or return to work at a Government of Canada office.	Checklist
Coffee Break Randomizer This job aid provides a how-to for scheduling rotational coffee breaks that encourage random pairs of team members to connect, collaborate, network and build stronger relationships at work.	Checklist
The Power of Walking Meetings This job aid presents a path for holding walk and talk meetings with co-workers to stay healthy and active and improve resiliency during the work day.	Checklist
Top 10 Practices for Cultivating a Learning Culture This job aid lists the top 10 best practices for cultivating a learning culture, including experimentation, prioritization and knowledge sharing.	Checklist
Initiating Failing Forward Meetings This job aid introduces the concept of failing forward meetings, or mistake meetings, and describes how to embrace, reflect on and share insights on mistakes made as a group learning opportunity.	Checklist
Grounding Practices for Mindful Team Meetings This job aid explains the grounding practices needed to prepare and lead mindful team meetings to enhance trust, engagement and collaboration and encourage more meaningful participation.	Checklist
Selecting and Sharing a Coaching Topic This job aid helps coachees to select and prepare to share a coaching topic, particularly participants in the courses Introduction to Peer Coaching (TRN401) and Coaching for Effective Leadership (TRN402).	Checklist
Preparing for an EX Interview: Study Guide This tools helps federal employees who wish to obtain an EX position prepare to be interviewed, with meaningful reflection questions.	Checklist
Chairing Bilingual Meetings This job aid provides a checklist of best practices to use when chairing bilingual meetings.	Checklist
Self-Assessment Tool for Official Languages Best Practices This job aid presents a self-assessment worksheet with examples of daily best practices that can be applied in the workplace to foster linguistic duality.	Worksheet
Coaching for resilience This job aid serves to guide coaching conversations with peers that enable self-reflection and leadership development on the topic of resilience.	Resource
Coaching for empowerment This job aid serves to guide coaching conversations with peers that enable self-reflection and leadership development on the topic of empowerment.	Resource
Coaching for influence This job aid serves to guide coaching conversations with peers that enable self-reflection and leadership development on the topic of influence.	Resource
Coaching for engagement This job aid serves to guide coaching conversations with peers that enable self-reflection and leadership development on the topic of engagement.	Resource
Learning to Support Further Easing of COVID Restrictions Resources to protect, promote and support employee well-being during the easing of COVID-19 restrictions at federal worksites.	Resource
Vulnerability as a Strength in Leadership: Six Practical Ways for Managers to Embrace Vulnerability This quick reference tool describes six approaches that can help managers embrace vulnerability as a strength in leadership.	Quick reference tool
Vulnerability as a Strength in Leadership: Six Practical Ways for Teams to Embrace Vulnerability This quick reference tool describes six approaches that can help teams embrace vulnerability as a strength in leadership.	Quick reference tool
From Linguistic lnsecurity to Linguistic Resilience The purpose of this job aid is to raise awareness of how using a first or second official language can lead to linguistic insecurity. lt includes exploratory questions designed to promote reflection, initiate constructive conversations, and provide encouragement you to choose practical linguistic resilience strategies.	Resource
Peer Coaching Process: Using the GROW Model Approach This job aid for participants of the Introduction to Peer Coaching (TRN401) course outlines the flow of a coaching conversation between peer coaches and a coachee.	Step-by-step
Using the GROW Model in a Coaching Approach This job aid explains the flow of a coaching conversation between a coach and a coachee to support learners who take the course Coaching for Effective Leadership.	Step-by-step
Risk Management Essentials: Risk Register Template - an Example This worksheet offers a risk register sample template.	Worksheet
Risk Management Essentials: How to conduct an environmental scan for risk management This step by step tool describes how to effectively conduct an environmental scan for risk management.	Step-by-step
Risk Management Essentials: How to develop a risk profile This step by step tool provides an overview of how to develop a risk profile at the project, division, directorate and branch levels.	Step-by-step
Data Ecosystem Resource Directory This quick reference tool provides data practitioners with easy access to data-related resources across the GC Data ecosystem.	Quick reference tool
Reconciliation: The Fundamentals (Primer and Guide) Both resources aim to equip public servants with a basic understanding of reconciliation, and to inform how they approach their work.	Quick reference tool
The Impact of Colonialism on Indigenous Peoples in Canada: A Historical Timeline A learning tool that explores the history of the relationship between Indigenous peoples and the Crown in Canada.	Quick reference tool
Working with Indigenous Communities: A Guide on Cultural Protocols Designed to help public service employees understand the importance of existing protocols in Indigenous communities. Theme: Indigenous	Quick reference tool
Being an LGBTQ2+ Ally An ally is someone who actively and consistently supports, stands with and advocates for the LGBTQ2+ communities. By following the tips provided in this job aid, you can contribute to building a workplace that is inclusive of everyone.	Checklist
Timeline of Influential Indigenous Women This reference tool presents a timeline of over 150 influential First Nations, Inuit and Métis women, recognizing the vital roles and contributions of Indigenous women to Canadian society. Theme: Indigenous	Quick reference tool
Indigenous Languages in Canada and the International Decade of Indigenous Languages This job aid draws attention to the critical loss of Indigenous languages in Canada and around the world and offers resources to help increase awareness of the urgent need to preserve, revitalize, and promote these languages. Theme: Indigenous	Quick reference tool
Understanding What Is Behind an Expression This reference tool provides the cultural and historical context of a number of common expressions and explains why they may reinforce negative stereotypes, racial profiling, prejudice, stigma and discrimination against Indigenous Peoples. Theme: Indigenous	Quick reference tool
Reading List on Current Indigenous Topics This reference tool provides a list of readings that support current understandings of the experiences of First Nations, Inuit, and Métis in Canada. Theme: Indigenous	Quick reference tool
EXecuTALK: A Special Event - Building and Maintaining a Culture of Inclusion - Learning journal This learning journal is designed to support your experience of the EXecuTALK: A Special Event – Building and Maintaining a Culture of Inclusion.	Worksheet
Facilitation Essentials: Concluding and Planning for Action This quick reference tool is intended for employees at all levels who want to learn how to effectively conclude a meeting. Theme: Facilitation Essentials	Quick reference tool
Facilitation Essentials: The Six Key Roles for Effective Virtual Meetings This quick reference tool is intended for employees at all levels who want to identify the types of support they may need for facilitating large or complex meetings. Theme: Facilitation Essentials	Quick reference tool
Facilitation Essentials: Summarizing and synthesizing during a meeting This quick reference tool is intended for employees at all levels who want to learn how to summarize and synthesize discussions during a meeting. Theme: Facilitation Essentials	Quick reference tool
EXecuTALK: The Executive Sponsor - Making Room for New Voices - Learning journal This learning journal is designed to support your experience of the EXecuTALK: The Executive Sponsor - Making Room for New Voices.	Quick reference tool
Facilitation Essentials: Preparing to Facilitate a Meeting? Make the Most of your Dry Run This quick reference tool is intended for employees at all levels who are preparing for a meeting where the group is large, the topic is complex or new activities or technologies will be used. Theme: Facilitation Essentials	Quick reference tool
Facilitation Essentials: Managing Time This quick reference tool is intended for employees at all levels who want to achieve their meeting objectives within the time they have allocated. Theme: Facilitation Essentials	Quick reference tool
Facilitation Essentials: Facilitating Virtual Meetings Checklist This quick reference tool is intended for employees at all levels who are organizing or facilitating a virtual meeting. Theme: Facilitation Essentials	Quick reference tool
Service Leadership Tool Kit This job aid provides concrete tools for service managers and supervisors to reflect on their leadership and engage their teams in reflection and action for continuous improvement in the services they design and provide.	Quick reference tool
Facilitation Essentials: Unconscious Bias This quick reference tool is intended for employees at all levels who are seeking a primer on unconscious bias in the context of facilitating a meeting. Theme: Facilitation Essentials	Quick reference tool
Facilitation Essentials: Power and Privilege in Facilitation This quick reference tool is intended for employees at all levels who are leading or facilitating meetings. Theme: Facilitation Essentials	Quick reference tool
EXecuTALK: Allyship and the Executive Ally - Learning Journal This learning journal is designed to support your experience of the EXecuTALK: Allyship and the Executive Ally.	Worksheet
How to Train Senior Officials for Parliamentary Committee Appearances: Toolkit This toolkit provides senior advisors with guidance on how to prepare senior officials for committee appearances, including how to handle a series of potentially difficult questions.	Resource
Promoting Inclusive Workplaces This job aid will provide you with tips to help you promote and foster inclusive workplaces.	Quick Reference Tool
Reconciliation - The Fundamentals (K109 the Primer and K110 the Guide) The Guide and the Primer aim to inform public servants of important questions and concepts to consider in becoming a more constructive partner in reconciliation.	Resource
Planning Accessible Virtual Events This job aid provides you with best practices to plan inclusive and accessible virtual events.	Quick Reference Tool
Leading in Uncertainty: Using Uncertainty to Create the Future This tool will help leaders reflect on their changing environment and support team engagement towards designing the future state. Theme: Virtual teams	Worksheet
Facilitation Essentials: Active Listening This quick reference tool is intended for employees at all levels who want to learn how to use active listening to communicate more effectively. Theme: Facilitation Essentials	Quick reference tool
Facilitation Essentials: Building Trust This quick reference tool is intended for employees at all levels who want to learn how to cultivate trust and inclusion in their meetings. Theme: Facilitation Essentials	Quick reference tool
Facilitation Essentials: Clarifying Participants' Needs This quick reference tool is intended for employees at all levels who want to learn how to plan and run meetings more effectively. Theme: Facilitation Essentials	Quick reference tool
Facilitation Essentials: Navigating Participation Challenges This quick reference tool is intended for employees at all levels who want to learn how to navigate participation challenges in meetings. Theme: Facilitation Essentials	Quick reference tool
Facilitation Essentials: Practice Makes Progress This quick reference tool is intended for employees at all levels who want to learn how to improve their facilitation skills and create opportunities to practice. Theme: Facilitation Essentials	Quick reference tool
Using the GROW Model of Coaching and Mentoring The GROW Model is an action-oriented framework for structuring coaching and mentoring sessions. Listed below are suggestions for how it can be used in both individual and group coaching and mentoring sessions.	Quick reference tool
Leading in Uncertainty: Using the Cynefin Framework to Excel as a Leader This quick reference tool provides leaders easy access to the Cynefin framework and will enhance your understanding of the tool. Theme: Virtual teams	Quick reference tool
Civility and Respect at Work: Dos and Don'ts in Remote Work This job aid provides information on how to support and maintain a culture of civility and respect in a virtual workplace. Theme: Virtual teams	Quick reference tool
Leading in Uncertainty: Cultivating Agility This quick reference tool provides tips for leaders on cultivating agility. Theme: Virtual teams	Quick reference tool
Orientation Package to Support the Easing of Restrictions at Federal Worksites Resources to protect, promote and support employee well-being during the easing of COVID-19 restrictions at federal worksites. Theme: COVID-19	Quick reference tool
Indigenous E-Learning: Tools and Resources This job aid lists tools and resources to support those looking to expand their knowledge of Indigenous Peoples, to better understand the realities of their lives, and the role of the public service in advancing Reconciliation. Theme: Indigenous	Quick reference tool
Territorial Acknowledgement Ideas and tips on how to acknowledge Indigenous territories before meetings. Theme: Indigenous	Quick reference tool
Finding the Right Work-Life Balance This simple and powerful coaching tool will help achieve the right work-life balance.	Worksheet
Leading in Uncertainty: Activating Remote Teams This quick reference tool provides tips for leaders on activating remote teams. Theme: Virtual teams	Quick reference tool
Leading in Uncertainty: Using the VUCA Approach This quick reference tool provides tips for leading in uncertainty using the VUCA approach. Theme: Virtual teams	Quick reference tool
Manager Guide: Onboarding Remotely During COVID-19 This quick reference tool provides tips and tricks to help managers with the onboarding of students working remotely. Theme: COVID-19	Quick reference tool
Student Guide: Onboarding Remotely During COVID-19 This quick reference tool provides tips and tricks to help students with their onboarding while working remotely. Theme: COVID-19	Quick reference tool
Government of Canada Digital Standards: Promotional Posters These promotional posters (8.5 x 11) are designed to be downloaded, printed and displayed throughout the workplace to create awareness about the government's digital standards.	Infographic
Shape Your World with E-Mentoring This job aid for virtual team leaders encourages the use of e-mentoring to cultivate a people-centred leadership style. Theme: Virtual teams	Quick reference tool
E-Mentoring Practices This job aid outlines some applications of e-mentoring and provides strategies and concrete steps for leading others in a complex virtual environment. Theme: Virtual teams	Quick reference tool
Helping People Through Transition This job aid for supervisors and managers explores the natural responses to change and provides strategies for proactively supporting others through transition. Theme: Virtual teams	Quick reference tool
Mindfulness – Finding Peace in a Changing Environment This job aid offers tips and simple exercises for developing a mindfulness practice. Theme: Virtual teams	Quick reference tool
Resilience at Work – Building a Strong and Healthy Team This job aid for supervisors and managers at all levels provides strategies and tips on building resilience in the workplace and effectively adapting to change. Theme: Virtual teams	Quick reference tool
Mental Health Job Aid for Managers: Psychosocial Factor 13 – Protection of Physical Safety This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees. Theme: Mental health	Quick reference tool
Mental Health Job Aid for Managers: Psychosocial Factor 12 – Psychological Protection This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees. Theme: Mental health	Quick reference tool
Mental Health Job Aid for Managers: Psychosocial Factor 11 – Balance This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees. Theme: Mental health	Quick reference tool
Mental Health Job Aid for Managers: Psychosocial Factor 10 – Engagement This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees. Theme: Mental health	Quick reference tool
Mental Health Job Aid for Managers: Psychosocial Factor 9 – Workload Management This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees. Theme: Mental health	Quick reference tool
Mental Health Job Aid for Managers: Psychosocial Factor 8 – Involvement and Influence This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees. Theme: Mental health	Quick reference tool
Mental Health Job Aid for Managers: Psychosocial Factor 7 – Recognition and Reward This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees. Theme: Mental health	Quick reference tool
Mental Health Job Aid for Managers: Psychosocial Factor 6 – Growth and Development This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees. Theme: Mental health	Quick reference tool
Mental Health Job Aid for Managers: Psychosocial Factor 5 – Psychological Competencies and Requirements This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees. Theme: Mental health	Quick reference tool
Mental Health Job Aid for Managers: Psychosocial Factor 4 – Civility and Respect This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees. Theme: Mental health	Quick reference tool
Mental Health Job Aid for Managers: Psychosocial Factor 3 – Clear Leadership and Expectations This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees. Theme: Mental health	Quick reference tool
Mental Health Job Aid for Managers: Psychosocial Factor 2 – Organizational Culture This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees. Theme: Mental health	Quick reference tool
Mental Health Job Aid for Managers: Psychosocial Factor 1 – Psychological and Social Support This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees. Theme: Mental health	Quick reference tool
Mental Health Job Aids for Managers: Psychosocial Factors – Introduction This job aid provides an overview of the 13 Mental Health Job Aids for Managers that were developed to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees. Theme: Mental health	Quick reference tool
Finding Opportunities in Challenging Times Designed as a tool for use by executives during the COVID-19 crisis, this step-by-step guide to having meaningful conversations with employees is designed to help you constructively navigate challenging situations. Theme: COVID-19	Resource
Virtual Team Charter Guidelines This job aid provides best practices and tips on how to create an effective team charter for your virtual team. Theme: Virtual teams	Checklist
COVID-19: Working Remotely – Tips for Team Members This job aid provides tips to help public servants work effectively in a virtual team during an emergency situation. Theme: COVID-19	Checklist
COVID-19: Working Remotely – Tips for Team Leaders This job aid provides tips to help team leaders manage team members who are working remotely during an emergency situation. Theme: COVID-19	Checklist
Virtual Team Toolkit This quick reference tool lists the various resources available to help public servants work virtually. Theme: Virtual teams	Quick reference tool
COVID-19: Working Virtually This checklist provides tips and information to help you prepare to work remotely during the COVID-19 crisis situation. Theme: COVID-19	Checklist
Managing the Transition to GCdocs: Telling the GCdocs change story This 10th job aid in the Managing the Transition to GCdocs series explores the importance of telling the change story and how to do it effectively.	Resource
Managing the Transition to GCdocs: What managing a transition really means This first job aid in the Managing the Transition to GCdocs series explores the difference between change and transition; the emotional phases of a transition; factors and measures of success; and common pitfalls of managing a transition.	Resource
Managing the Transition to GCdocs: Integrated change management plan This 11th job aid in the Managing the Transition to GCdocs series explores the importance of an integrated change management plan, and actions to take for different audience types.	Resource
Managing the Transition to GCdocs: Steps to managing a transition This fourth job aid in the Managing the Transition to GCdocs series explores the steps to effectively manage the transition to GCdocs.	Step-by-step
Managing the Transition to GCdocs: The role of a change leader This second job aid in the Managing the Transition to GCdocs series explores your role as a change leader; how it differs from a change agent; and the importance of integrating change management with project management.	Resource
Managing the Transition to GCdocs: The change journey roadmap, steps and key activities (infographic) This third job aid in the Managing the Transition to GCdocs series is an infographic showing the change journey roadmap of change project phases, and the correlation of someone's awareness level, their emotional perspective and their level of commitment to a change. The steps and key activities in a change project are also shown.	Infographic
Managing the Transition to GCdocs: Identifying your GCdocs audiences This fifth job aid in the Managing the Transition to GCdocs series explores the audiences affected by the implementation of GCdocs, their influence level, and how to prioritize them.	Resource
Managing the Transition to GCdocs: Worksheet on change readiness This eighth job aid in the Managing the Transition to GCdocsseries is a tool to assess the level of change readiness in yourself or an audience, and identify the actions to be taken to increase awareness and understanding of GCdocs.	Worksheet
Managing the Transition to GCdocs: Worksheet on change impacts This seventh job aid in the Managing the Transition to GCdocsseries is a worksheet to identify what impacts the implementation of GCdocs has on an audience.	Worksheet
Managing the Transition to GCdocs: Worksheet on change challenges This ninth job aid in the Managing the Transition to GCdocs series is a tool to assist in prioritizing your audiences, and to provide valuable information for your integrated change management plan.	Worksheet
Managing the Transition to GCdocs: Assessing the GCdocs change challenge This sixth job aid in the Managing the Transition to GCdocs series explores the factors that must be considered when assessing the GCdocs change challenge.	Resource
Fostering the Use of GCdocs: Your role as a GCdocs resource person This first job aid in the Fostering the Use of GCdocs series explores the key activities and various roles of a GCdocs resource person.	Resource
Fostering the Use of GCdocs: Your role as a GCdocs resource person (infographic) This second job aid in the Fostering the Use of GCdocs series highlights how the role of a GCdocs resource person changes with an audience's increased change readiness.	Infographic
Fostering the Use of GCdocs: Checklist to help you get ready This seventh job aid in the Fostering the Use of GCdocs series is a checklist to help a GCdocs resource person prepare and carry out a support activity for an audience.	Checklist
Fostering the Use of GCdocs: Worksheet on preparing your change story This sixth job aid in the Fostering the Use of GCdocs series is a worksheet to help prepare your change story for different audiences.	Worksheet
Fostering the Use of GCdocs: Dealing with the resistance to change This 10th job aid in the Fostering the Use of GCdocs series provides techniques to identify and deal with resistance to change.	Resource
Fostering the Use of GCdocs: Listening with your heart and your head to assess audience feedback This ninth job aid in the Fostering the Use of GCdocs series explores how to listen with your heart and your head, to assess audience feedback.	Resource
Fostering the Use of GCdocs: Encouraging dialogue and participation This fourth job aid in the Fostering the Use of GCdocs series provides tips, tricks and sample questions for encouraging dialogue and participation.	Resource
Fostering the Use of GCdocs: Description of key engagement forums This eighth job aid in the Fostering the Use of GCdocs series explores different types of key engagement forums to create awareness and increase understanding, encourage participation/involvement and dialogue and create empowerment.	Resource
Fostering the Use of GCdocs: Understanding your GCdocs audience This fifth job aid in the Fostering the Use of GCdocs series explores practical ways to better understand your GCdocs audience.	Resource
Fostering the Use of GCdocs: Adapting your role and communication style This third job aid in the Fostering the Use of GCdocs series explores the importance of aligning your role, communication style and type of engagement activity to your audience's level of change readiness.	Resource
Facilitation Tips for GCdocs Trainers: A self-assessment for after the session This job aid is a worksheet to help a facilitator assess their performance in delivering a session.	Worksheet
Facilitation Tips for GCdocs Trainers: Checklist for classroom organization This job aid is a checklist of what to consider when choosing or setting up a training classroom.	Checklist
Facilitation Tips for GCdocs Trainers: The course introduction This job aid explores the course introduction's importance.	Resource
Facilitation Tips for GCdocs Trainers: Time management in the classroom This job aid presents a collection of tips to keep your training session on schedule, as well as some post-session tips for ongoing improvement.	Resource
Facilitation Tips for GCdocs Trainers: Managing your presentation anxiety This job aid presents tips to help you manage the stress associated with being in front of a group.	Resource
Facilitation Tips for GCdocs Trainers: Training summary sheet This job aid provides a summary of questions and answers about training.	Resource
Facilitation Tips for GCdocs Trainers: Encouraging dialogue and participation through effective questioning This job aid explores effective questioning's importance in encouraging dialogue and participation.	Resource
Facilitation Tips for GCdocs Trainers: Advantages of various training methods This job aid presents the advantages of various training methods, in addition to when and how to use each one.	Resource
Facilitation Tips for GCdocs Trainers: Visual aids This job aids explores how visual aids support content.	Resource
Facilitation Tips for GCdocs Trainers: Icebreakers This job aid explores the importance of icebreakers.	Resource
Facilitation Tips for GCdocs Trainers: Addressing difficult behaviours in the classroom This job aid explores how to address difficult behaviours in the classroom.	Worksheet
Anywhere, Anytime, Any device: Innovations in Public Sector Self-Service Delivery This report describes innovative self-service technologies that public organizations can consider adopting or adapting to their own circumstances.	Report
Appreciative Inquiry This quick reference tool offers guidance in adopting affirmative, positive and appreciative stances to successfully address organizational challenges.	Quick reference tool
Are your objectives S.M.A.R.T.? This checklist helps to determine the "SMART-ness" of your work objective, by listing criteria to make them specific, measurable, attainable, relevant and timely.	Checklist
Armed Intruder: Do you know what to do? Information Sheet This information sheet lists the best strategies for planning for and responding to an armed intruder in the workplace.	Quick reference tool
Armed Intruder: Do you know what to do? Pocket card This printable pocket card lists the main actions to take when responding to an armed intruder in the workplace.	Quick reference tool
Armed Intruder: Do you know what to do? Poster (11 x 17) This printable poster (11 x 17) promotes the main actions to take when responding to an armed intruder in the workplace.	Infographic
Armed Intruder: Do you know what to do? Poster (24 x 36) This printable poster (24 x 36) promotes the main actions to take when responding to an armed intruder in the workplace.	Infographic
Bid-Rigging This quick reference tool summarizes the basics of detecting and preventing bid-rigging.	Quick reference tool
Briefing Notes job@aid This quick reference tool offers a step-by-step guide to writing a briefing note, including links to sample templates.	Quick reference tool
Building Options and Recommendations This quick reference tool details the decision-making process of weighing options and making recommendations that support policy development.	Quick reference tool
Collaboration For Results Key Players This infographic illustrates how people in different functions contribute to the results and delivery flow in an organization.	Infographic
Communications Delivery Checklist This checklist lists key considerations to help assess the impact of communications plans and strategies.	Checklist
Communications Evaluation Checklist This checklist lists evaluation criteria for measuring the post-program effectiveness of a communications strategy.	Checklist
Communications Planning Checklist This checklist helps develop SMART (specific, measurable, achievable, relevant and timely) communications objectives.	Checklist
Dealing With Clients This quick reference tool lists what to do and what not to do when dealing with clients.	Quick reference tool
Email Management This quick reference tool highlights how to manage email effectively.	Quick reference tool
Employer-Employee Relationship Checklist This checklist helps identify potentially inappropriate employer-employee relationships in procurement processes.	Checklist
Fleet Management Key Elements to Consider This quick reference tool lists the mandatory requirements to consider when managing and operating a fleet of motor vehicles in the federal government.	Quick reference tool
Fundamentals of Service Excellence This quick reference tool provides tips and techniques for supervisors and managers who have taken the Fundamentals of Service Excellence course (S001) and who would like to put what they have learned into practice.	Quick reference tool
GCconnex and GCpedia - An Easy Climb to Successful Collaboration This quick reference tool lists scenarios illustrating how GC 2.0 Tools can help public servants work smarter.	Quick reference tool
GCdocs: Access Documents in GCdocs16 - Classic View interface This quick reference tool explains how to access documents from the Overview page and the Function menu in GCdocs when using the Classic View interface.	Quick reference tool
GCdocs: Add and Remove Shortcuts in GCdocs16 - Classic View interface This quick reference tool explains how to add and remove shortcuts while working with containers in GCdocs when using the Classic View interface.	Quick reference tool
GCdocs: Add and Remove Shortcuts in GCdocs16–Smart View interface This quick reference tool explains how to add and remove shortcuts in GCdocs when using the Smart View interface.	Quick reference tool
GCdocs: Add and Remove URLs in GCdocs16 - Classic View interface This quick reference tool explains how to add and remove URLs while working with containers in GCdocs when using the Classic View interface.	Quick reference tool
GCdocs: Add and Remove Web Addresses in GCdocs16–Smart View interface This quick reference tool explains how to add and remove URLs in GCdocs when using the Smart View interface.	Quick reference tool
GCdocs: Add Email in GCdocs16 - Classic View interface This quick reference tool explains the basics of copying an email into GCdocs and creating email folders when using the Classic View interface.	Quick reference tool
GCdocs: Add Existing Documents - Classic View interface This quick reference tool explains how to add an existing document to GCdocs by using the 'add document' and 'add item' functions when using the Classic View interface.	Quick reference tool
GCdocs: Add Existing Documents Using the Drag and Drop Method - Classic View interface This quick reference tool explains how to add existing documents in GCdocs using the drag-and-drop method when using the Classic View interface.	Quick reference tool
GCdocs: Add Folders and Email Folders in GCdocs16 - Classic View interface This quick reference tool details how to add a folder when working with containers in GCdocs when using the Classic View interface.	Quick reference tool
GCdocs: Add New Documents - Classic View interface This quick reference tool explains the basics of adding new documents in GCdocs when using the Classic View interface.	Quick reference tool
GCdocs: Delete Documents - Classic View interface This quick reference tool explains the basics of deleting documents in GCdocs when using the Classic View interface.	Quick reference tool
GCdocs: How to Access Documents This quick reference tool explains how to access documents and other items in GCdocs, including options such as open, download and edit.	Quick reference tool
GCdocs: How to Add and Purge Versions in GCdocs16 - Classic View This quick reference tool explains how to add and purge versions of documents in GCdocs when using the Classic View interface.	Quick reference tool
GCdocs: How to Add and Remove Shortcuts This quick reference tool explains how to add and remove shortcuts while working with containers in GCdocs.	Quick reference tool
GCdocs: How to Add and Remove URLs in GCdocs This quick reference tool explains how to add and remove URLs while working with containers in GCdocs.	Quick reference tool
GCdocs: How to Add Email This quick reference tool explains how to add an email in GCdocs.	Quick reference tool
GCdocs: How to Add Existing Documents Using the Drag-and-Drop Method This quick reference tool explains how to add existing documents using the drag and drop method in GCdocs.	Quick reference tool
GCdocs: How to Add Existing Documents This quick reference tool explains how to add existing documents while working with documents and items in GCdocs.	Quick reference tool
GCdocs: How to Add Folders and Email Folders This quick reference tool explains how to add folders and email folders while working with containers in GCdocs.	Quick reference tool
GCdocs: How to Add New Documents This quick reference tool explains how to add existing documents in GCdocs.	Quick reference tool
GCdocs: How to Add, Access, Organize and Remove Documents in Favorites This quick reference tool explains how to add, access, organize and remove documents in Favorites in GCdocs.	Quick reference tool
GCdocs: How to Add, Purge and Promote to Major Versions in GCdocs This quick reference tool explains how to add, purge and promote to major versions to ensure version control in GCdocs.	Quick reference tool
GCdocs: How to Create, Add Documents to, and Remove Collections This quick reference tool explains how to create, add documents and remove collections in GCdocs.	Quick reference tool
GCdocs: How to Delete a Document This quick reference tool explains how to delete a document in GCdocs.	Quick reference tool
GCdocs: How to Manage Document Properties This quick reference tool explains how to manage document properties while working with documents and items in GCdocs.	Quick reference tool
GCdocs: How to Manage Permissions This quick reference tool explains how to manage permissions while working with documents and items in GCdocs.	Quick reference tool
GCdocs: How to Modify Your Display in GCdocs This quick reference tool explains how to modify your display in GCdocs.	Quick reference tool
GCdocs: How to Modify Your Profile and Settings in GCdocs This quick reference tool explains how to modify your profile and settings in GCdocs.	Quick reference tool
GCdocs: How to Navigate the GCdocs and Enterprise Connect interface This quick reference tool explains how to navigate the GCdocs interface.	Quick reference tool
GCdocs: How to Perform a Quick Search This quick reference tool explains how to perform a quick search and work with the search features in GCdocs.	Quick reference tool
GCdocs: How to Perform an Advanced Search GCdocs: How to perform an advanced search This quick reference tool explains how to perform an advanced search and work with the search features in GCdocs.	Quick reference tool
GCdocs: How to Recover Deleted Items This quick reference tool explains how to recover deleted items while working with documents and items in GCdocs.	Quick reference tool
GCdocs: How to Rename a Document in GCdocs This quick reference tool explains how to rename a document while working with documents and items in GCdocs.	Quick reference tool
GCdocs: How to Save Search Results and Queries This quick reference tool explains how to save search results and queries while working with the search features in GCdocs.	Quick reference tool
GCdocs: How to Send Email Links and Save Email Attachments This quick reference tool explains how to send email links and save email attachments while working with documents and items in GCdocs.	Quick reference tool
GCdocs: How to View Versions and Modify Settings in GCdocs This quick reference tool explains how to view versions and modify settings while working with version control in GCdocs.	Quick reference tool
GCdocs: How to Work with Search Results This quick reference tool explains how to work with search results while working with the search features in GCdocs.	Quick reference tool
GCdocs: Launch, Sign In, Log Out and Change Your Password This quick reference tool explains how to launch, sign in, log out and change your password in GCdocs.	Quick reference tool
GCdocs: Recover Deleted Items - Classic View interface This quick reference tool explains the basics of recovering deleted documents and items in GCdocs when using the Classic View interface.	Quick reference tool
GCdocs: Working with Favorites in GCdocs16–Smart View interface This quick reference tool explains how to add, access, organize and remove documents in Favorites in GCdocs when using the Smart View interface.	Quick reference tool
GCdocs: Working with Search Results–Smart View interface This quick reference tool explains how to work with search results while working with the search features in GCdocs using the Smart View interface.	Quick reference tool
GCdocs: Working with Versions in GCdocs16–Smart View interface This quick reference tool explains how to add and delete versions of documents in GCdocs when using the Smart View interface.	Quick reference tool
GCdocs16 Learning Roadmap This worksheet guides learners through the journey of learning to use GCdocs16.	Worksheet
GCdocs16 Smart View Interface Quick Reference Guide This quick reference tool serves as an overview of the most commonly used functions in the GCdocs16 Smart View interface.	Quick reference tool
How To Foster Public Engagement This decision table lays out the questions to consider when developing an effective consultation and engagement strategy with stakeholders.	Decision tree
Immigration, Refugees, Citizenship Canada - A Biometrics Screening Story This case study describes how the public service supports the government and explains the steps of the policy development cycle.	Case study
Implementation Strategy This worksheet helps to estimate the overall timeframe and effort required to successfully build an implementation strategy and gauge its viability.	Worksheet
Information Resources: What to Keep and What to Delete This decision table helps determine which information resources should be kept and which can be deleted.	Decision tree
Internal Communications This quick reference tool contains the tools, resources and information that communications officers require to support employees and organizational success, and to meet the unique challenges of change initiatives.	Quick reference tool
Mac Donald's Five Keys To Good Policy Analysis This worksheet identifies the key questions to ask when developing a policy, program or service.	Worksheet
Media Relations: How to Handle Unexpected Media Enquiries This quick reference tool lists the best practices and protocols for responding to media enquiries on subjects related to government business.	Quick reference tool
Official Languages and Language Skills Maintenance Program This checklist has all the online resources for Official Languages and language skills maintenance.	Checklist
Passport Canada: Organizational Transformation in the Face of Policy and Demand Shifts This case study describes how Passport Canada faced a surge in demand during 2006 and 2007, what it did in response and what lessons were learned along the way.	Case study
Performance Indicators to Good Policy Analysis This worksheet highlights key questions to help identify and propose effective performance indicators when developing a policy or conducting a policy analysis.	Worksheet
Planning Public Opinion Research This quick reference tool presents the framework for planning public opinion research, as well as the roles and responsibilities of related activities.	Quick reference tool
Preparing a Two-Minute Briefing This infographic illustrates the steps to take when delivering an effective briefing in only 2 minutes.	Infographic
Processing an Access to Information and Privacy Request: One Step at a Time This quick reference tool provides an overview of how to process an Access to Information and Privacy Request.	Quick reference tool
Procurement Glossary of Acronyms and Initialisms This quick reference tool lists common acronyms related to procurement, along with their official translations.	Quick reference tool
Public Environment Analysis (PEA) Checklist This checklist outlines the questions to ask when undertaking a public environment analysis.	Checklist
Requisition Checklist This checklist identifies the mandatory information to provide with a requisition for goods, services and construction.	Checklist
Security Requirements Checklist (SRCL) This checklist contains the security requirements for suppliers and other requisitions.	Checklist
Selecting Policy Instruments This decision table helps to determine the most appropriate combination of instruments to develop or implement new policy.	Decision tree
Statement of Work Checklist This checklist identifies the questions to ask when reviewing a statement of work (SOW).	Checklist
TBS Departmental Guiding Principles on Skip-Level Meetings for TBS Managers/Supervisors and Employees This report provides practical advice to managers, supervisors and employees of the Treasury Board of Canada Secretariat (TBS) on how to plan, conduct and prepare for effective skip-level meetings.	Report
Telling A Story This worksheet provides a helpful story-telling outline when submitting a Memorandum to Cabinet, making a Treasury Board submission or submitting documents to senior management on a policy for approval.	Worksheet
The essentials of financial responsibilities as public servants This quick reference tool outlines different ways to be proactive and responsible about financial decisions and expenditures.	Quick reference tool
Tips for Having Constructive Performance Conversations This quick reference tool provides tips for having constructive performance conversations with employees.	Quick reference tool
What to do in case of extended sick leave? This quick reference tool answers common questions about what to do when taking sick leave for more than 10 consecutive workdays and what happens when returning to work.	Quick reference tool
What You Need to Know About Skip-Level Meetings This quick reference tool provides answers to frequently asked questions about skip-level meetings and how to conduct them.	Quick reference tool
Finding Opportunities in Challenging Times: Invitation Email A prepared invitation email that explains the reason for the session on "Finding Opportunities in Challenging Times."	Quick reference tool

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Event: Recognizing the Resilience of Indigenous Women and the 2SLGBTQIA+ Community

(May 3, 2024)

Event: GBA Plus in Action: Respect, Relationships, and Intersectional Leadership in Gwaii Haanas

(May 6, 2024)

Event: Unlocking the Power of Scientific Evidence for Effective Policy-Making

(May 7, 2024)

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Date modified:: 2023-10-24