Delivering a Briefing: Tips for when Things Do not Go as Planned
This job aid provides five tips on how to tackle briefings that do not go as planned. |
Checklist |
Delivering a Briefing: Creating an Outline
This job aid explains how to develop an outline for a clear, concise and well-structured briefing tailored to an intended audience. |
Checklist |
Strategies for Preparing and Delivering Briefings
This job aid provides guidance and best practices for effectively briefing decision-makers such as deputy ministers, ministers and political staff. |
Checklist |
Principles for the Use of Disaggregated Data
This job aid serves as an introduction to disaggregated data, its sources and its applications, including dos and don'ts. |
Checklist |
User Guide to Me
This job aid serves to capture personal insights about your preferred working conditions, hours of work, communication styles, professional needs and more. |
Checklist |
Thrive Series: Team Toolkit
This job aid serves as a curated selection of learning tools related to the Thrive Series that support team culture, meetings, mindsets, purpose and relationships. |
Checklist |
Government of Canada Data Competency Framework
This job aid presents a common framework for understanding the foundational, intermediate, and advanced data competencies applicable across the federal government. |
Checklist |
The Hybrid Work Model: Best Practices for Conducting Hybrid Meetings
This job aid provides best practices for conducting hybrid meetings in a hybrid work environment, including tips to consider before, during and after the meeting. |
Checklist |
The Hybrid Work Model: Preparing to Work at a Government of Canada Office
This job aid provides a checklist of best practices for preparing to start or return to work at a Government of Canada office. |
Checklist |
Coffee Break Randomizer
This job aid provides a how-to for scheduling rotational coffee breaks that encourage random pairs of team members to connect, collaborate, network and build stronger relationships at work. |
Checklist |
The Power of Walking Meetings
This job aid presents a path for holding walk and talk meetings with co-workers to stay healthy and active and improve resiliency during the work day. |
Checklist |
Top 10 Practices for Cultivating a Learning Culture
This job aid lists the top 10 best practices for cultivating a learning culture, including experimentation, prioritization and knowledge sharing. |
Checklist |
Initiating Failing Forward Meetings
This job aid introduces the concept of failing forward meetings, or mistake meetings, and describes how to embrace, reflect on and share insights on mistakes made as a group learning opportunity. |
Checklist |
Grounding Practices for Mindful Team Meetings
This job aid explains the grounding practices needed to prepare and lead mindful team meetings to enhance trust, engagement and collaboration and encourage more meaningful participation. |
Checklist |
Selecting and Sharing a Coaching Topic
This job aid helps coachees to select and prepare to share a coaching topic, particularly participants in the courses Introduction to Peer Coaching (TRN401) and Coaching for Effective Leadership (TRN402). |
Checklist |
Preparing for an EX Interview: Study Guide
This tools helps federal employees who wish to obtain an EX position prepare to be interviewed, with meaningful reflection questions. |
Checklist |
Chairing Bilingual Meetings
This job aid provides a checklist of best practices to use when chairing bilingual meetings.
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Checklist |
Self-Assessment Tool for Official Languages Best Practices
This job aid presents a self-assessment worksheet with examples of daily best practices that can be applied in the workplace to foster linguistic duality.
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Worksheet |
Coaching for resilience
This job aid serves to guide coaching conversations with peers that enable self-reflection and leadership development on the topic of resilience.
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Resource |
Coaching for empowerment
This job aid serves to guide coaching conversations with peers that enable self-reflection and leadership development on the topic of empowerment.
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Resource |
Coaching for influence
This job aid serves to guide coaching conversations with peers that enable self-reflection and leadership development on the topic of influence.
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Resource |
Coaching for engagement
This job aid serves to guide coaching conversations with peers that enable self-reflection and leadership development on the topic of engagement.
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Resource |
Learning to Support Further Easing of COVID Restrictions
Resources to protect, promote and support employee well-being during the easing of COVID-19 restrictions at federal worksites.
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Resource |
Vulnerability as a Strength in Leadership: Six Practical Ways for Managers to Embrace Vulnerability
This quick reference tool describes six approaches that can help managers embrace vulnerability as a strength in leadership.
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Quick reference tool |
Vulnerability as a Strength in Leadership: Six Practical Ways for Teams to Embrace Vulnerability
This quick reference tool describes six approaches that can help teams embrace vulnerability as a strength in leadership.
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Quick reference tool |
From Linguistic lnsecurity to Linguistic Resilience
The purpose of this job aid is to raise awareness of how using a first or second official language can lead to linguistic insecurity. lt includes exploratory questions designed to promote reflection, initiate constructive conversations, and provide encouragement you to choose practical linguistic resilience strategies.
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Resource |
Peer Coaching Process: Using the GROW Model Approach
This job aid for participants of the Introduction to Peer Coaching (TRN401) course outlines the flow of a coaching conversation between peer coaches and a coachee.
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Step-by-step |
Using the GROW Model in a Coaching Approach
This job aid explains the flow of a coaching conversation between a coach and a coachee to support learners who take the course Coaching for Effective Leadership.
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Step-by-step |
Risk Management Essentials: Risk Register Template - an Example
This worksheet offers a risk register sample template.
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Worksheet |
Risk Management Essentials: How to conduct an environmental scan for risk management
This step by step tool describes how to effectively conduct an environmental scan for risk management.
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Step-by-step |
Risk Management Essentials: How to develop a risk profile
This step by step tool provides an overview of how to develop a risk profile at the project, division, directorate and branch levels.
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Step-by-step |
Data Ecosystem Resource Directory
This quick reference tool provides data practitioners with easy access to data-related resources across the GC Data ecosystem.
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Quick reference tool |
Reconciliation: The Fundamentals (Primer and Guide)
Both resources aim to equip public servants with a basic understanding of reconciliation, and to inform how they approach their work.
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Quick reference tool |
The Impact of Colonialism on Indigenous Peoples in Canada: A Historical Timeline
A learning tool that explores the history of the relationship between Indigenous peoples and the Crown in Canada.
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Quick reference tool |
Working with Indigenous Communities: A Guide on Cultural Protocols
Designed to help public service employees understand the importance of existing protocols in Indigenous communities.
Theme: Indigenous
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Quick reference tool |
Being an LGBTQ2+ Ally
An ally is someone who actively and consistently supports, stands with and advocates for the LGBTQ2+ communities. By following the tips provided in this job aid, you can contribute to building a workplace that is inclusive of everyone.
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Checklist |
Timeline of Influential Indigenous Women
This reference tool presents a timeline of over 150 influential First Nations, Inuit and Métis women, recognizing the vital roles and contributions of Indigenous women to Canadian society.
Theme: Indigenous
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Quick reference tool |
Indigenous Languages in Canada and the International Decade of Indigenous Languages
This job aid draws attention to the critical loss of Indigenous languages in Canada and around the world and offers resources to help increase awareness of the urgent need to preserve, revitalize, and promote these languages.
Theme: Indigenous
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Quick reference tool |
Understanding What Is Behind an Expression
This reference tool provides the cultural and historical context of a number of common expressions and explains why they may reinforce negative stereotypes, racial profiling, prejudice, stigma and discrimination against Indigenous Peoples.
Theme: Indigenous
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Quick reference tool |
Reading List on Current Indigenous Topics
This reference tool provides a list of readings that support current understandings of the experiences of First Nations, Inuit, and Métis in Canada.
Theme: Indigenous
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Quick reference tool |
EXecuTALK: A Special Event - Building and Maintaining a Culture of Inclusion - Learning journal
This learning journal is designed to support your experience of the EXecuTALK: A Special Event – Building and Maintaining a Culture of Inclusion. |
Worksheet |
Facilitation Essentials: Concluding and Planning for Action
This quick reference tool is intended for employees at all levels who want to learn how to effectively conclude a meeting.
Theme: Facilitation Essentials |
Quick reference tool |
Facilitation Essentials: The Six Key Roles for Effective Virtual Meetings
This quick reference tool is intended for employees at all levels who want to identify the types of support they may need for facilitating large or complex meetings.
Theme: Facilitation Essentials |
Quick reference tool |
Facilitation Essentials: Summarizing and synthesizing during a meeting
This quick reference tool is intended for employees at all levels who want to learn how to summarize and synthesize discussions during a meeting.
Theme: Facilitation Essentials |
Quick reference tool |
EXecuTALK: The Executive Sponsor - Making Room for New Voices - Learning journal
This learning journal is designed to support your experience of the EXecuTALK: The Executive Sponsor - Making Room for New Voices. |
Quick reference tool |
Facilitation Essentials: Preparing to Facilitate a Meeting? Make the Most of your Dry Run
This quick reference tool is intended for employees at all levels who are preparing for a meeting where the group is large, the topic is complex or new activities or technologies will be used.
Theme: Facilitation Essentials |
Quick reference tool |
Facilitation Essentials: Managing Time
This quick reference tool is intended for employees at all levels who want to achieve their meeting objectives within the time they have allocated.
Theme: Facilitation Essentials |
Quick reference tool |
Facilitation Essentials: Facilitating Virtual Meetings Checklist
This quick reference tool is intended for employees at all levels who are organizing or facilitating a virtual meeting.
Theme: Facilitation Essentials |
Quick reference tool |
Service Leadership Tool Kit
This job aid provides concrete tools for service managers and supervisors to reflect on their leadership and engage their teams in reflection and action for continuous improvement in the services they design and provide. |
Quick reference tool |
Facilitation Essentials: Unconscious Bias
This quick reference tool is intended for employees at all levels who are seeking a primer on unconscious bias in the context of facilitating a meeting.
Theme: Facilitation Essentials |
Quick reference tool |
Facilitation Essentials: Power and Privilege in Facilitation
This quick reference tool is intended for employees at all levels who are leading or facilitating meetings.
Theme: Facilitation Essentials |
Quick reference tool |
EXecuTALK: Allyship and the Executive Ally - Learning Journal
This learning journal is designed to support your experience of the EXecuTALK: Allyship and the Executive Ally. |
Worksheet |
How to Train Senior Officials for Parliamentary Committee Appearances: Toolkit
This toolkit provides senior advisors with guidance on how to prepare senior officials for committee appearances, including how to handle a series of potentially difficult questions. |
Resource |
Promoting Inclusive Workplaces
This job aid will provide you with tips to help you promote and foster inclusive workplaces. |
Quick Reference Tool |
Reconciliation - The Fundamentals (K109 the Primer and K110 the Guide)
The Guide and the Primer aim to inform public servants of important questions and concepts to consider in becoming a more constructive partner in reconciliation. |
Resource |
Planning Accessible Virtual Events
This job aid provides you with best practices to plan inclusive and accessible virtual events. |
Quick Reference Tool |
Leading in Uncertainty: Using Uncertainty to Create the Future
This tool will help leaders reflect on their changing environment and support team engagement towards designing the future state.
Theme: Virtual teams |
Worksheet |
Facilitation Essentials: Active Listening
This quick reference tool is intended for employees at all levels who want to learn how to use active listening to communicate more effectively.
Theme: Facilitation Essentials |
Quick reference tool |
Facilitation Essentials: Building Trust
This quick reference tool is intended for employees at all levels who want to learn how to cultivate trust and inclusion in their meetings.
Theme: Facilitation Essentials |
Quick reference tool |
Facilitation Essentials: Clarifying Participants' Needs
This quick reference tool is intended for employees at all levels who want to learn how to plan and run meetings more effectively.
Theme: Facilitation Essentials |
Quick reference tool |
Facilitation Essentials: Navigating Participation Challenges
This quick reference tool is intended for employees at all levels who want to learn how to navigate participation challenges in meetings.
Theme: Facilitation Essentials |
Quick reference tool |
Facilitation Essentials: Practice Makes Progress
This quick reference tool is intended for employees at all levels who want to learn how to improve their facilitation skills and create opportunities to practice.
Theme: Facilitation Essentials |
Quick reference tool |
Using the GROW Model of Coaching and Mentoring
The GROW Model is an action-oriented framework for structuring coaching and mentoring sessions. Listed below are suggestions for how it can be used in both individual and group coaching and mentoring sessions. |
Quick reference tool |
Leading in Uncertainty: Using the Cynefin Framework to Excel as a Leader
This quick reference tool provides leaders easy access to the Cynefin framework and will enhance your understanding of the tool.
Theme: Virtual teams |
Quick reference tool |
Civility and Respect at Work: Dos and Don'ts in Remote Work
This job aid provides information on how to support and maintain a culture of civility and respect in a virtual workplace.
Theme: Virtual teams |
Quick reference tool |
Leading in Uncertainty: Cultivating Agility
This quick reference tool provides tips for leaders on cultivating agility.
Theme: Virtual teams |
Quick reference tool |
Orientation Package to Support the Easing of Restrictions at Federal Worksites
Resources to protect, promote and support employee well-being during the easing of COVID-19 restrictions at federal worksites.
Theme: COVID-19 |
Quick reference tool |
Indigenous E-Learning: Tools and Resources
This job aid lists tools and resources to support those looking to expand their knowledge of Indigenous Peoples, to better understand the realities of their lives, and the role of the public service in advancing Reconciliation.
Theme: Indigenous |
Quick reference tool |
Territorial Acknowledgement
Ideas and tips on how to acknowledge Indigenous territories before meetings.
Theme: Indigenous |
Quick reference tool |
Finding the Right Work-Life Balance
This simple and powerful coaching tool will help achieve the right work-life balance. |
Worksheet |
Leading in Uncertainty: Activating Remote Teams
This quick reference tool provides tips for leaders on activating remote teams.
Theme: Virtual teams |
Quick reference tool |
Leading in Uncertainty: Using the VUCA Approach
This quick reference tool provides tips for leading in uncertainty using the VUCA approach.
Theme: Virtual teams |
Quick reference tool |
Manager Guide: Onboarding Remotely During COVID-19
This quick reference tool provides tips and tricks to help managers with the onboarding of students working remotely.
Theme: COVID-19 |
Quick reference tool |
Student Guide: Onboarding Remotely During COVID-19
This quick reference tool provides tips and tricks to help students with their onboarding while working remotely.
Theme: COVID-19 |
Quick reference tool |
Government of Canada Digital Standards: Promotional Posters
These promotional posters (8.5 x 11) are designed to be downloaded, printed and displayed throughout the workplace to create awareness about the government's digital standards. |
Infographic |
Shape Your World with E-Mentoring
This job aid for virtual team leaders encourages the use of e-mentoring to cultivate a people-centred leadership style.
Theme: Virtual teams |
Quick reference tool |
E-Mentoring Practices
This job aid outlines some applications of e-mentoring and provides strategies and concrete steps for leading others in a complex virtual environment.
Theme: Virtual teams |
Quick reference tool |
Helping People Through Transition
This job aid for supervisors and managers explores the natural responses to change and provides strategies for proactively supporting others through transition.
Theme: Virtual teams |
Quick reference tool |
Mindfulness – Finding Peace in a Changing Environment
This job aid offers tips and simple exercises for developing a mindfulness practice.
Theme: Virtual teams |
Quick reference tool |
Resilience at Work – Building a Strong and Healthy Team
This job aid for supervisors and managers at all levels provides strategies and tips on building resilience in the workplace and effectively adapting to change.
Theme: Virtual teams |
Quick reference tool |
Mental Health Job Aid for Managers: Psychosocial Factor 13 – Protection of Physical Safety
This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees.
Theme: Mental health |
Quick reference tool |
Mental Health Job Aid for Managers: Psychosocial Factor 12 – Psychological Protection
This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees.
Theme: Mental health |
Quick reference tool |
Mental Health Job Aid for Managers: Psychosocial Factor 11 – Balance
This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees.
Theme: Mental health |
Quick reference tool |
Mental Health Job Aid for Managers: Psychosocial Factor 10 – Engagement
This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees.
Theme: Mental health |
Quick reference tool |
Mental Health Job Aid for Managers: Psychosocial Factor 9 – Workload Management
This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees.
Theme: Mental health |
Quick reference tool |
Mental Health Job Aid for Managers: Psychosocial Factor 8 – Involvement and Influence
This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees.
Theme: Mental health |
Quick reference tool |
Mental Health Job Aid for Managers: Psychosocial Factor 7 – Recognition and Reward
This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees.
Theme: Mental health |
Quick reference tool |
Mental Health Job Aid for Managers: Psychosocial Factor 6 – Growth and Development
This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees.
Theme: Mental health |
Quick reference tool |
Mental Health Job Aid for Managers: Psychosocial Factor 5 – Psychological Competencies and Requirements
This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees.
Theme: Mental health |
Quick reference tool |
Mental Health Job Aid for Managers: Psychosocial Factor 4 – Civility and Respect
This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees.
Theme: Mental health |
Quick reference tool |
Mental Health Job Aid for Managers: Psychosocial Factor 3 – Clear Leadership and Expectations
This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees.
Theme: Mental health |
Quick reference tool |
Mental Health Job Aid for Managers: Psychosocial Factor 2 – Organizational Culture
This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees.
Theme: Mental health |
Quick reference tool |
Mental Health Job Aid for Managers: Psychosocial Factor 1 – Psychological and Social Support
This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees.
Theme: Mental health |
Quick reference tool |
Mental Health Job Aids for Managers: Psychosocial Factors – Introduction
This job aid provides an overview of the 13 Mental Health Job Aids for Managers that were developed to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace for their employees.
Theme: Mental health |
Quick reference tool |
Finding Opportunities in Challenging Times
Designed as a tool for use by executives during the COVID-19 crisis, this step-by-step guide to having meaningful conversations with employees is designed to help you constructively navigate challenging situations.
Theme: COVID-19 |
Resource |
Virtual Team Charter Guidelines
This job aid provides best practices and tips on how to create an effective team charter for your virtual team.
Theme: Virtual teams |
Checklist |
COVID-19: Working Remotely – Tips for Team Members
This job aid provides tips to help public servants work effectively in a virtual team during an emergency situation.
Theme: COVID-19 |
Checklist |
COVID-19: Working Remotely – Tips for Team Leaders
This job aid provides tips to help team leaders manage team members who are working remotely during an emergency situation.
Theme: COVID-19 |
Checklist |
Virtual Team Toolkit
This quick reference tool lists the various resources available to help public servants work virtually.
Theme: Virtual teams |
Quick reference tool |
COVID-19: Working Virtually
This checklist provides tips and information to help you prepare to work remotely during the COVID-19 crisis situation.
Theme: COVID-19 |
Checklist |
Managing the Transition to GCdocs: Telling the GCdocs change story
This 10th job aid in the Managing the Transition to GCdocs series explores the importance of telling the change story and how to do it effectively. |
Resource |
Managing the Transition to GCdocs: What managing a transition really means
This first job aid in the Managing the Transition to GCdocs series explores the difference between change and transition; the emotional phases of a transition; factors and measures of success; and common pitfalls of managing a transition. |
Resource |
Managing the Transition to GCdocs: Integrated change management plan
This 11th job aid in the Managing the Transition to GCdocs series explores the importance of an integrated change management plan, and actions to take for different audience types. |
Resource |
Managing the Transition to GCdocs: Steps to managing a transition
This fourth job aid in the Managing the Transition to GCdocs series explores the steps to effectively manage the transition to GCdocs. |
Step-by-step |
Managing the Transition to GCdocs: The role of a change leader
This second job aid in the Managing the Transition to GCdocs series explores your role as a change leader; how it differs from a change agent; and the importance of integrating change management with project management. |
Resource |
Managing the Transition to GCdocs: The change journey roadmap, steps and key activities (infographic)
This third job aid in the Managing the Transition to GCdocs series is an infographic showing the change journey roadmap of change project phases, and the correlation of someone's awareness level, their emotional perspective and their level of commitment to a change. The steps and key activities in a change project are also shown. |
Infographic |
Managing the Transition to GCdocs: Identifying your GCdocs audiences
This fifth job aid in the Managing the Transition to GCdocs series explores the audiences affected by the implementation of GCdocs, their influence level, and how to prioritize them. |
Resource |
Managing the Transition to GCdocs: Worksheet on change readiness
This eighth job aid in the Managing the Transition to GCdocsseries is a tool to assess the level of change readiness in yourself or an audience, and identify the actions to be taken to increase awareness and understanding of GCdocs. |
Worksheet |
Managing the Transition to GCdocs: Worksheet on change impacts
This seventh job aid in the Managing the Transition to GCdocsseries is a worksheet to identify what impacts the implementation of GCdocs has on an audience. |
Worksheet |
Managing the Transition to GCdocs: Worksheet on change challenges
This ninth job aid in the Managing the Transition to GCdocs series is a tool to assist in prioritizing your audiences, and to provide valuable information for your integrated change management plan. |
Worksheet |
Managing the Transition to GCdocs: Assessing the GCdocs change challenge
This sixth job aid in the Managing the Transition to GCdocs series explores the factors that must be considered when assessing the GCdocs change challenge. |
Resource |
Fostering the Use of GCdocs: Your role as a GCdocs resource person
This first job aid in the Fostering the Use of GCdocs series explores the key activities and various roles of a GCdocs resource person. |
Resource |
Fostering the Use of GCdocs: Your role as a GCdocs resource person (infographic)
This second job aid in the Fostering the Use of GCdocs series highlights how the role of a GCdocs resource person changes with an audience's increased change readiness. |
Infographic |
Fostering the Use of GCdocs: Checklist to help you get ready
This seventh job aid in the Fostering the Use of GCdocs series is a checklist to help a GCdocs resource person prepare and carry out a support activity for an audience. |
Checklist |
Fostering the Use of GCdocs: Worksheet on preparing your change story
This sixth job aid in the Fostering the Use of GCdocs series is a worksheet to help prepare your change story for different audiences. |
Worksheet |
Fostering the Use of GCdocs: Dealing with the resistance to change
This 10th job aid in the Fostering the Use of GCdocs series provides techniques to identify and deal with resistance to change. |
Resource |
Fostering the Use of GCdocs: Listening with your heart and your head to assess audience feedback
This ninth job aid in the Fostering the Use of GCdocs series explores how to listen with your heart and your head, to assess audience feedback. |
Resource |
Fostering the Use of GCdocs: Encouraging dialogue and participation
This fourth job aid in the Fostering the Use of GCdocs series provides tips, tricks and sample questions for encouraging dialogue and participation. |
Resource |
Fostering the Use of GCdocs: Description of key engagement forums
This eighth job aid in the Fostering the Use of GCdocs series explores different types of key engagement forums to create awareness and increase understanding, encourage participation/involvement and dialogue and create empowerment. |
Resource |
Fostering the Use of GCdocs: Understanding your GCdocs audience
This fifth job aid in the Fostering the Use of GCdocs series explores practical ways to better understand your GCdocs audience. |
Resource |
Fostering the Use of GCdocs: Adapting your role and communication style
This third job aid in the Fostering the Use of GCdocs series explores the importance of aligning your role, communication style and type of engagement activity to your audience's level of change readiness. |
Resource |
Facilitation Tips for GCdocs Trainers: A self-assessment for after the session
This job aid is a worksheet to help a facilitator assess their performance in delivering a session. |
Worksheet |
Facilitation Tips for GCdocs Trainers: Checklist for classroom organization
This job aid is a checklist of what to consider when choosing or setting up a training classroom. |
Checklist |
Facilitation Tips for GCdocs Trainers: The course introduction
This job aid explores the course introduction's importance. |
Resource |
Facilitation Tips for GCdocs Trainers: Time management in the classroom
This job aid presents a collection of tips to keep your training session on schedule, as well as some post-session tips for ongoing improvement. |
Resource |
Facilitation Tips for GCdocs Trainers: Managing your presentation anxiety
This job aid presents tips to help you manage the stress associated with being in front of a group. |
Resource |
Facilitation Tips for GCdocs Trainers: Training summary sheet
This job aid provides a summary of questions and answers about training. |
Resource |
Facilitation Tips for GCdocs Trainers: Encouraging dialogue and participation through effective questioning
This job aid explores effective questioning's importance in encouraging dialogue and participation. |
Resource |
Facilitation Tips for GCdocs Trainers: Advantages of various training methods
This job aid presents the advantages of various training methods, in addition to when and how to use each one. |
Resource |
Facilitation Tips for GCdocs Trainers: Visual aids
This job aids explores how visual aids support content. |
Resource |
Facilitation Tips for GCdocs Trainers: Icebreakers
This job aid explores the importance of icebreakers. |
Resource |
Facilitation Tips for GCdocs Trainers: Addressing difficult behaviours in the classroom
This job aid explores how to address difficult behaviours in the classroom. |
Worksheet |
Anywhere, Anytime, Any device: Innovations in Public Sector Self-Service Delivery
This report describes innovative self-service technologies that public organizations can consider adopting or adapting to their own circumstances. |
Report |
Appreciative Inquiry
This quick reference tool offers guidance in adopting affirmative, positive and appreciative stances to successfully address organizational challenges. |
Quick reference tool |
Are your objectives S.M.A.R.T.?
This checklist helps to determine the "SMART-ness" of your work objective, by listing criteria to make them specific, measurable, attainable, relevant and timely. |
Checklist |
Armed Intruder: Do you know what to do? Information Sheet
This information sheet lists the best strategies for planning for and responding to an armed intruder in the workplace. |
Quick reference tool |
Armed Intruder: Do you know what to do? Pocket card
This printable pocket card lists the main actions to take when responding to an armed intruder in the workplace. |
Quick reference tool |
Armed Intruder: Do you know what to do? Poster (11 x 17)
This printable poster (11 x 17) promotes the main actions to take when responding to an armed intruder in the workplace. |
Infographic |
Armed Intruder: Do you know what to do? Poster (24 x 36)
This printable poster (24 x 36) promotes the main actions to take when responding to an armed intruder in the workplace. |
Infographic |
Bid-Rigging
This quick reference tool summarizes the basics of detecting and preventing bid-rigging. |
Quick reference tool |
Briefing Notes job@aid
This quick reference tool offers a step-by-step guide to writing a briefing note, including links to sample templates. |
Quick reference tool |
Building Options and Recommendations
This quick reference tool details the decision-making process of weighing options and making recommendations that support policy development. |
Quick reference tool |
Collaboration For Results Key Players
This infographic illustrates how people in different functions contribute to the results and delivery flow in an organization. |
Infographic |
Communications Delivery Checklist
This checklist lists key considerations to help assess the impact of communications plans and strategies. |
Checklist |
Communications Evaluation Checklist
This checklist lists evaluation criteria for measuring the post-program effectiveness of a communications strategy. |
Checklist |
Communications Planning Checklist
This checklist helps develop SMART (specific, measurable, achievable, relevant and timely) communications objectives. |
Checklist |
Dealing With Clients
This quick reference tool lists what to do and what not to do when dealing with clients. |
Quick reference tool |
Email Management
This quick reference tool highlights how to manage email effectively. |
Quick reference tool |
Employer-Employee Relationship Checklist
This checklist helps identify potentially inappropriate employer-employee relationships in procurement processes. |
Checklist |
Fleet Management Key Elements to Consider
This quick reference tool lists the mandatory requirements to consider when managing and operating a fleet of motor vehicles in the federal government. |
Quick reference tool |
Fundamentals of Service Excellence
This quick reference tool provides tips and techniques for supervisors and managers who have taken the Fundamentals of Service Excellence course (S001) and who would like to put what they have learned into practice. |
Quick reference tool |
GCconnex and GCpedia - An Easy Climb to Successful Collaboration
This quick reference tool lists scenarios illustrating how GC 2.0 Tools can help public servants work smarter. |
Quick reference tool |
GCdocs: Access Documents in GCdocs16 - Classic View interface
This quick reference tool explains how to access documents from the Overview page and the Function menu in GCdocs when using the Classic View interface. |
Quick reference tool |
GCdocs: Add and Remove Shortcuts in GCdocs16 - Classic View interface
This quick reference tool explains how to add and remove shortcuts while working with containers in GCdocs when using the Classic View interface. |
Quick reference tool |
GCdocs: Add and Remove Shortcuts in GCdocs16–Smart View interface
This quick reference tool explains how to add and remove shortcuts in GCdocs when using the Smart View interface. |
Quick reference tool |
GCdocs: Add and Remove URLs in GCdocs16 - Classic View interface
This quick reference tool explains how to add and remove URLs while working with containers in GCdocs when using the Classic View interface. |
Quick reference tool |
GCdocs: Add and Remove Web Addresses in GCdocs16–Smart View interface
This quick reference tool explains how to add and remove URLs in GCdocs when using the Smart View interface. |
Quick reference tool |
GCdocs: Add Email in GCdocs16 - Classic View interface
This quick reference tool explains the basics of copying an email into GCdocs and creating email folders when using the Classic View interface. |
Quick reference tool |
GCdocs: Add Existing Documents - Classic View interface
This quick reference tool explains how to add an existing document to GCdocs by using the 'add document' and 'add item' functions when using the Classic View interface. |
Quick reference tool |
GCdocs: Add Existing Documents Using the Drag and Drop Method - Classic View interface
This quick reference tool explains how to add existing documents in GCdocs using the drag-and-drop method when using the Classic View interface. |
Quick reference tool |
GCdocs: Add Folders and Email Folders in GCdocs16 - Classic View interface
This quick reference tool details how to add a folder when working with containers in GCdocs when using the Classic View interface. |
Quick reference tool |
GCdocs: Add New Documents - Classic View interface
This quick reference tool explains the basics of adding new documents in GCdocs when using the Classic View interface. |
Quick reference tool |
GCdocs: Delete Documents - Classic View interface
This quick reference tool explains the basics of deleting documents in GCdocs when using the Classic View interface. |
Quick reference tool |
GCdocs: How to Access Documents
This quick reference tool explains how to access documents and other items in GCdocs, including options such as open, download and edit. |
Quick reference tool |
GCdocs: How to Add and Purge Versions in GCdocs16 - Classic View
This quick reference tool explains how to add and purge versions of documents in GCdocs when using the Classic View interface. |
Quick reference tool |
GCdocs: How to Add and Remove Shortcuts
This quick reference tool explains how to add and remove shortcuts while working with containers in GCdocs. |
Quick reference tool |
GCdocs: How to Add and Remove URLs in GCdocs
This quick reference tool explains how to add and remove URLs while working with containers in GCdocs. |
Quick reference tool |
GCdocs: How to Add Email
This quick reference tool explains how to add an email in GCdocs. |
Quick reference tool |
GCdocs: How to Add Existing Documents Using the Drag-and-Drop Method
This quick reference tool explains how to add existing documents using the drag and drop method in GCdocs. |
Quick reference tool |
GCdocs: How to Add Existing Documents
This quick reference tool explains how to add existing documents while working with documents and items in GCdocs. |
Quick reference tool |
GCdocs: How to Add Folders and Email Folders
This quick reference tool explains how to add folders and email folders while working with containers in GCdocs. |
Quick reference tool |
GCdocs: How to Add New Documents
This quick reference tool explains how to add existing documents in GCdocs. |
Quick reference tool |
GCdocs: How to Add, Access, Organize and Remove Documents in Favorites
This quick reference tool explains how to add, access, organize and remove documents in Favorites in GCdocs. |
Quick reference tool |
GCdocs: How to Add, Purge and Promote to Major Versions in GCdocs
This quick reference tool explains how to add, purge and promote to major versions to ensure version control in GCdocs. |
Quick reference tool |
GCdocs: How to Create, Add Documents to, and Remove Collections
This quick reference tool explains how to create, add documents and remove collections in GCdocs. |
Quick reference tool |
GCdocs: How to Delete a Document
This quick reference tool explains how to delete a document in GCdocs. |
Quick reference tool |
GCdocs: How to Manage Document Properties
This quick reference tool explains how to manage document properties while working with documents and items in GCdocs. |
Quick reference tool |
GCdocs: How to Manage Permissions
This quick reference tool explains how to manage permissions while working with documents and items in GCdocs. |
Quick reference tool |
GCdocs: How to Modify Your Display in GCdocs
This quick reference tool explains how to modify your display in GCdocs. |
Quick reference tool |
GCdocs: How to Modify Your Profile and Settings in GCdocs
This quick reference tool explains how to modify your profile and settings in GCdocs. |
Quick reference tool |
GCdocs: How to Navigate the GCdocs and Enterprise Connect interface
This quick reference tool explains how to navigate the GCdocs interface. |
Quick reference tool |
GCdocs: How to Perform a Quick Search
This quick reference tool explains how to perform a quick search and work with the search features in GCdocs. |
Quick reference tool |
GCdocs: How to Perform an Advanced Search
GCdocs: How to perform an advanced search
This quick reference tool explains how to perform an advanced search and work with the search features in GCdocs. |
Quick reference tool |
GCdocs: How to Recover Deleted Items
This quick reference tool explains how to recover deleted items while working with documents and items in GCdocs. |
Quick reference tool |
GCdocs: How to Rename a Document in GCdocs
This quick reference tool explains how to rename a document while working with documents and items in GCdocs. |
Quick reference tool |
GCdocs: How to Save Search Results and Queries
This quick reference tool explains how to save search results and queries while working with the search features in GCdocs. |
Quick reference tool |
GCdocs: How to Send Email Links and Save Email Attachments
This quick reference tool explains how to send email links and save email attachments while working with documents and items in GCdocs. |
Quick reference tool |
GCdocs: How to View Versions and Modify Settings in GCdocs
This quick reference tool explains how to view versions and modify settings while working with version control in GCdocs. |
Quick reference tool |
GCdocs: How to Work with Search Results
This quick reference tool explains how to work with search results while working with the search features in GCdocs. |
Quick reference tool |
GCdocs: Launch, Sign In, Log Out and Change Your Password
This quick reference tool explains how to launch, sign in, log out and change your password in GCdocs. |
Quick reference tool |
GCdocs: Recover Deleted Items - Classic View interface
This quick reference tool explains the basics of recovering deleted documents and items in GCdocs when using the Classic View interface. |
Quick reference tool |
GCdocs: Working with Favorites in GCdocs16–Smart View interface
This quick reference tool explains how to add, access, organize and remove documents in Favorites in GCdocs when using the Smart View interface. |
Quick reference tool |
GCdocs: Working with Search Results–Smart View interface
This quick reference tool explains how to work with search results while working with the search features in GCdocs using the Smart View interface. |
Quick reference tool |
GCdocs: Working with Versions in GCdocs16–Smart View interface
This quick reference tool explains how to add and delete versions of documents in GCdocs when using the Smart View interface. |
Quick reference tool |
GCdocs16 Learning Roadmap
This worksheet guides learners through the journey of learning to use GCdocs16. |
Worksheet |
GCdocs16 Smart View Interface Quick Reference Guide
This quick reference tool serves as an overview of the most commonly used functions in the GCdocs16 Smart View interface. |
Quick reference tool |
How To Foster Public Engagement
This decision table lays out the questions to consider when developing an effective consultation and engagement strategy with stakeholders. |
Decision tree |
Immigration, Refugees, Citizenship Canada - A Biometrics Screening Story
This case study describes how the public service supports the government and explains the steps of the policy development cycle. |
Case study |
Implementation Strategy
This worksheet helps to estimate the overall timeframe and effort required to successfully build an implementation strategy and gauge its viability. |
Worksheet |
Information Resources: What to Keep and What to Delete
This decision table helps determine which information resources should be kept and which can be deleted. |
Decision tree |
Internal Communications
This quick reference tool contains the tools, resources and information that communications officers require to support employees and organizational success, and to meet the unique challenges of change initiatives. |
Quick reference tool |
Mac Donald's Five Keys To Good Policy Analysis
This worksheet identifies the key questions to ask when developing a policy, program or service. |
Worksheet |
Media Relations: How to Handle Unexpected Media Enquiries
This quick reference tool lists the best practices and protocols for responding to media enquiries on subjects related to government business. |
Quick reference tool |
Official Languages and Language Skills Maintenance Program
This checklist has all the online resources for Official Languages and language skills maintenance. |
Checklist |
Passport Canada: Organizational Transformation in the Face of Policy and Demand Shifts
This case study describes how Passport Canada faced a surge in demand during 2006 and 2007, what it did in response and what lessons were learned along the way. |
Case study |
Performance Indicators to Good Policy Analysis
This worksheet highlights key questions to help identify and propose effective performance indicators when developing a policy or conducting a policy analysis. |
Worksheet |
Planning Public Opinion Research
This quick reference tool presents the framework for planning public opinion research, as well as the roles and responsibilities of related activities. |
Quick reference tool |
Preparing a Two-Minute Briefing
This infographic illustrates the steps to take when delivering an effective briefing in only 2 minutes. |
Infographic |
Processing an Access to Information and Privacy Request: One Step at a Time
This quick reference tool provides an overview of how to process an Access to Information and Privacy Request. |
Quick reference tool |
Procurement Glossary of Acronyms and Initialisms
This quick reference tool lists common acronyms related to procurement, along with their official translations. |
Quick reference tool |
Public Environment Analysis (PEA) Checklist
This checklist outlines the questions to ask when undertaking a public environment analysis. |
Checklist |
Requisition Checklist
This checklist identifies the mandatory information to provide with a requisition for goods, services and construction. |
Checklist |
Security Requirements Checklist (SRCL)
This checklist contains the security requirements for suppliers and other requisitions. |
Checklist |
Selecting Policy Instruments
This decision table helps to determine the most appropriate combination of instruments to develop or implement new policy. |
Decision tree |
Statement of Work Checklist
This checklist identifies the questions to ask when reviewing a statement of work (SOW). |
Checklist |
TBS Departmental Guiding Principles on Skip-Level Meetings for TBS Managers/Supervisors and Employees
This report provides practical advice to managers, supervisors and employees of the Treasury Board of Canada Secretariat (TBS) on how to plan, conduct and prepare for effective skip-level meetings. |
Report |
Telling A Story
This worksheet provides a helpful story-telling outline when submitting a Memorandum to Cabinet, making a Treasury Board submission or submitting documents to senior management on a policy for approval. |
Worksheet |
The essentials of financial responsibilities as public servants
This quick reference tool outlines different ways to be proactive and responsible about financial decisions and expenditures. |
Quick reference tool |
Tips for Having Constructive Performance Conversations
This quick reference tool provides tips for having constructive performance conversations with employees. |
Quick reference tool |
What to do in case of extended sick leave?
This quick reference tool answers common questions about what to do when taking sick leave for more than 10 consecutive workdays and what happens when returning to work. |
Quick reference tool |
What You Need to Know About Skip-Level Meetings
This quick reference tool provides answers to frequently asked questions about skip-level meetings and how to conduct them. |
Quick reference tool |
Finding Opportunities in Challenging Times: Invitation Email
A prepared invitation email that explains the reason for the session on "Finding Opportunities in Challenging Times." |
Quick reference tool |